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Our volunteers provide free services to all who ask. We have no paid staff. This website, our helplines, and our advocacy expenses are paid for only by donations. Please help us out.

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Don't walk this path alone

A place for long-term care information, support, and solutions from the perspective of those who have been there. If you or your loved one are experiencing difficulty in obtaining the care you deserve, please call our Voices Anna Spinella Helpline 24/7 at 888-600-2375 or email Voices Help to connect with a Voices Volunteer. All of our services are free.

Success! Finally! (maybe)

Voices has worked with the Office of Health Care Quality for many years now to ensure full enforcement of the regulations requiring access to nursing home records. A transmittal was sent to all Maryland nursing homes on December 23, 2014. (click to read)

IF you experience any difficulty in access to nursing home records in Maryland, please contact us immediately. (click here for email)





The Coalition for Quality Care sent a report to CMS regarding priorities for nursing home care. Click here to read the report.

Serious Issues in Inspections of Maryland Nursing Homes, Assisted Living Facilities, and Other Care Facilities Reported in the Baltimore Sun Article published July 19, 2014. Click here to read.

Initiatives & Concerns